You can identify opportunities and threats by
evaluating the consumption chains of your business and/or products.
A consumption is the series of steps a customer needs to go through
to become aware of, identify the desire for, purchase, acquire, setup, use,
acquire support, and eventually dispose of your product or service.
A consumption chain assessment allows you to assess how easy or difficult
your consumption chain is at different points and the identify opportunities
to be easier to find, or do business with.
This assessment is done within Customer assessment
section of a strategy implementation
to identify where the strategy needs to focus to succeed
relative to competition which will influence goals
within your balanced scorecard.
See
the scorecards section of the StrategyCAD guide, for more information about
working with scorecards and assessment. See the
Assessment section
for more information about competitive, product and related assessments.
You can configure scorecards to assess different criteria
and maintain assessments
across multiple dimensions including time to track performance.
Consumption scorecard to identify competitive opportunities and threats
related to how easy or difficult it is for customers to discover,
and exchange value with your business.